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F.A.Q
| Question | Answer Example |
|---|---|
| What is the communication interface of the module? | RS485 (Modbus RTU), Ethernet (Modbus TCP), CAN, USB |
| What is the operating voltage range and power consumption? | 24V DC ±10%, ≤5W |
| What is the operating temperature and humidity range? | -20°C to 70°C, 10–90% RH non-condensing |
| Is the module compatible with other industrial protocols or systems? | Yes, supports Modbus, CANopen, and SCADA integration |
| What certifications does the module have? | CE, RoHS, UL |
| What is the mounting method? | DIN rail, panel mount, or rack mount |
| What kind of protection does the module provide? | Overvoltage, overcurrent, short-circuit, IP20/IP65 optional |
| What is the warranty period and after-sales support? | 1 year warranty, lifetime technical support |
| How many channels does the module support? | Varies by module (from 4 to 32 channels typical) |
| What is the typical lead time for orders? | 2–4 weeks depending on quantity and customization |
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